NABD’s well
equipped IT Help Desk Ticketing Software enhances your productivity level
because of its capability to procure and store customer interactions, requests
and replies in an automated way. Due to its automated function customers get
assurance that you have accepted the tickets and will be executing them in the
required manner.
Benefit of Help desk ticketing system:-
·
Help desk ticketing service software, easy to configure workflow
automation without program
·
Automate
e-mail monitoring of IT services request
·
Comprehensive,
powerful, IT service desk solution
·
Automatically
convert email service request into IT tickets in the help desk ticketing
·
Automate
ticket routing and escalation to the right technician at the right time
·
Associates
problem tickets with IT assets and track the history of assets service request
·
Generate
ticket status and technician performs report
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