NABD
help desk ticketing system
NABD help desk ticketing system is a help desk tool that automates ticketing management task
and allow you to convert email service request into actual IT ticket. Help
Desk is designed specifically with the need of the small to mid size
business. NABD manage your support service more efficiently and treat each
& every incoming request as a unique, traceable ticket.
Benefit of Help desk ticketing
system:-
· Help
desk ticketing service software, easy to configure workflow automation without
program
- Automate e-mail monitoring of IT services request
- Comprehensive, powerful, IT service desk solution
- Automatically convert email service request into IT tickets in the help desk ticketing
- Automate ticket routing and escalation to the right technician at the right time
- Associates problem tickets with IT assets and track the history of assets service request
- Generate ticket status and technician performs report
NABD’s well
equipped IT Help Desk Ticketing System enhances your productivity level because of its capability
to procure and store customer interactions, requests and replies in an
automated way. Due to its automated function customers get assurance that you
have accepted the tickets and will be executing them in the required manner.